Enablement & Support
Your team can operate and develop Orchestra independently
Our Service Scope
We empower your team to use and develop Orchestra independently:
- Roles & governance (PMO, PM, management, IT)
- Training (role-based), onboarding materials, possibly videos
- Support / retainer model for further development
- Integration of Orchestra AI Copilots as self-service support
Workshop Formats
End User Training
Orchestra basics for project managers and PMO
Admin Workshop
Configuration, customization and administration
Reporting Deep-Dive
SQL, PostgreSQL and BIRT for advanced reports
Support Options
Flexible support according to your needs
Basic
Email support, 48h response time
Professional
Email & call support, 24h response time
Premium
Dedicated support, 4h response time, monthly reviews